A Short Course in Human Relations
..pretty much sums it all up!
The 6 most important words:
“I admit I made a mistake.”
The 5 most important words:
“You did a great job!”
The 4 most important words:
“What do you think?”
The 3 most important words:
“If you please …”
The 2 most important words:
“Thank you.”
The 1 most important word:
“We.”
The 1 least important word:
“I.”
And….“That’s not the whole course, you know”
“There are the 7 most important words too – “I don’t know, but I’ll find out.”
NOW you have the complete short course in human relations!”
http://www.terrystarbucker.com/2012/02/26/one-of-the-best-leadership-lessons-ever-in-just-29-words/
