One Of The Best Leadership Lessons Ever….. In Just 29 Words: By Terry Starbucker


A Short Course in Human Relations
..pretty much sums it all up!

The 6 most important words:
“I admit I made a mistake.”

The 5 most important words:
“You did a great job!”

The 4 most important words:
“What do you think?”

The 3 most important words:
“If you please …”

The 2 most important words:
“Thank you.”

The 1 most important word:

The 1 least important word:

And….“That’s not the whole course, you know”

“There are the 7 most important words too – “I don’t know, but I’ll find out.”

NOW you have the complete short course in human relations!”

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